Short-Form Video: 2M Daily ViewsAcross mako, N12 & V1

Senior Product Designer, Design Lead6-12 months
Product DesignB2C ProductCross-PlatformUX ResearchMonetization

The trust of the Keshet 12 newsroom, delivered in the swipeable video format users already loved, and monetized from day one.

Three phones side by side, each running the same full-screen vertical player: V1 on a World Cup clip, mako on an entertainment story, and N12 on a news interview.

I led the design of a short-form vertical video feed for Keshet 12, Israel's largest news and media organization, and shipped it across three products: the mako app and web, the N12 app and web, and a brand-new standalone app, V1. As the senior designer, working with one junior designer, three product managers, and their engineering and content teams, I ran the research, designed one player and feed consistent across all three brands, and created two new ad formats to make it profitable.

+10M NIS
First-year revenue
+2M
Daily video views
+15%
mako app retention
+1M
V1 app downloads
Research

Designing Trust Into a Feed

The Problem

News Was Losing to the Feed

Users had moved to TikTok and Instagram for quick, engaging video, but they didn't trust what they saw there. My research kept hitting the same wall: people loved the short-form format, then lost time fact-checking it against real news sites. Keshet had the trusted content, it just didn't have the format users now expected.

The Process

Studying the Format Before Building It

I interviewed 8 people who get their news mainly from social media, then affinity-mapped their habits, pain points, and feelings. In parallel I analyzed TikTok, Instagram Reels, and YouTube Shorts, plus the news organizations already doing this, to decide which patterns to borrow and which to leave.

I'm just hoping for some solution that combines the reliability of traditional news sources with the engaging format of social media.
The Core Role

The Viewer the Feed Was Built For

Social-First Audience
Short-Form News Viewer
News on the Go

Consumes news as quick video between other things, on the train or after a push, and never fully trusts social sources.

What the viewer needs
  • 01Reliable news in the fast video format they enjoy
  • 02A clear line between trusted content and ads
  • 03Depth on demand, without leaving the feed

Affinity mapping from 8 interviews, grouped into habits, pain points, strong quotes, inner feelings, and past experience.

Habits

Starts the day checking Instagram or TikTok over morning coffee
Watches short videos during the commute on the train
Checks news apps throughout the day, especially after notifications
Cross-references information between social media and news apps

Pain points

Can't trust social media news sources immediately
Verifying content authenticity is time-consuming and exhausting
Algorithms create potential information bubbles
Traditional news format feels too formal and work-like

Strong quotes

It's frustrating because the video format was perfect, quick, engaging, easy to understand, but I ended up cross-checking everything on mako to verify it was accurate
Sometimes I wonder how many fake things I've accidentally believed before I developed this habit of fact-checking everything

Inner feelings

Anxiety about potentially believing fake news
Guilt about using social media despite knowing its problems
Exhaustion from constant verification

Past experience

Encountered misleading financial news on TikTok
Witnessed out-of-context videos about current events
Built trust with traditional news apps over time
What We Found

4 Reasons News Was Losing to Social

Trust Doesn't Travel to Video

Users loved short-form video but couldn't trust social platforms, so they fact-checked everything against real news sites anyway.

Verification Is Exhausting

Cross-checking authenticity across apps was slow and draining, the opposite of the quick, easy format they came for.

News Apps Feel Like Work

Traditional news apps stayed text-heavy and formal, out of step with how people now expect to consume content.

Algorithm Bubbles

Social feeds optimized for engagement, not accuracy, leaving users in information bubbles they didn't trust.

Competitive Landscape

Learning From Both Sides of the Feed

There was no shortage of short-form video to learn from. I split it into two camps: the social platforms that defined the format, and the news organizations already adapting it, then decided which patterns to borrow and which to leave behind.

What I took, what I left
Format
Social video platforms
Full-screen vertical, swipe to next
News orgs with short-form
Mostly clips embedded in articles
mako, N12 & V1
TookFull-screen vertical feed, swipe between videos
Content source
Social video platforms
User-generated, unverified
News orgs with short-form
Newsroom-produced
mako, N12 & V1
LeftKeshet 12 newsroom, verified, no user uploads
Recommendation
Social video platforms
Algorithmic, engagement-maximizing
News orgs with short-form
Editorial selection
mako, N12 & V1
LeftEditorial and curated, no engagement-bait algorithm
Playback control
Social video platforms
Tap to pause, mute toggle, scrub bar
News orgs with short-form
Standard video player chrome
mako, N12 & V1
TookSame gestures users already know, nothing to relearn
Monetization
Social video platforms
In-feed and mid-roll ads
News orgs with short-form
Limited pre-roll
mako, N12 & V1
TookTwo native formats, Bumper and Native, designed in
Trust signal
Social video platforms
None
News orgs with short-form
Masthead brand
mako, N12 & V1
Tookmako, N12, and V1 brand plus clear sponsored labels

Landscape synthesized from hands-on analysis of TikTok, Instagram Reels, and YouTube Shorts, and desk research on news organizations adopting short-form video. Both camps describe general patterns rather than individually audited products, and the publisher camp is characterised at category level only.

Don't reinvent the wheel

My note on the research board said it plainly: don't reinvent the wheel. Users already knew how to work a vertical video feed from TikTok and Reels, so I kept the core interaction identical (swipe, tap to pause, mute toggle) and spent my design effort on what was actually different here: trust, clarity, and honest monetization.

The branch happens at the teaser, not inside the player. A breaking-news teaser opens a Mivzakim feed and keeps serving breaking news; a regular teaser opens a regular one. What changes between them is the size of the title.

Start / End
User action / choice
Decision
BreakingRegular
Tap a Shorts teaser
Feed stays breaking news
Feed stays regular
Player opens, plays with sound
Mivzakim player, large title
Regular player, smaller title
Teaser type
The Insight

The Format Wasn't the Product. Trust Was.

Anyone could copy TikTok's mechanics. What no social platform could copy was a newsroom users already trusted. So I stopped treating this as a video feature and started treating it as a trust product: keep the familiar, effortless interaction people learned on social, but fill it with verified Keshet 12 content and make the ad boundary unmistakable. Familiar format, trusted source, honest monetization.

Solution & Key Screens

The Feed, Screen by Screen

The Player: mako's trusted content in a feed users already know

Three states of the mako short-form player side by side: a collapsed headline, the expanded story description, and the paused state with its play button.
  1. 1

    Familiar by design

    Mute, share, and the progress bar sit exactly where TikTok and Reels users already expect them, and a tap anywhere pauses.

  2. 2

    Context over the video

    Category, headline, and an expandable description under the video. The small type is deliberate, so the video keeps the room.

Breaking News: the same feed, tuned for urgency

The mako breaking-news feed: the Mivzakim tab selected in the bottom nav, a red time stamp above the headline, and the same story with its full text expanded.
  1. 1

    Urgency, encoded

    The title is much larger here. Breaking clips are often hard to follow alone, so the text outranks the video, and a red time stamp reinforces it.

  2. 2

    Depth without leaving

    One tap expands the full story in place, so nobody has to break out of the feed to find out what happened.

The type scale is the decision. Breaking news gets a big title because those clips are often hard to understand on their own, while regular content gets smaller text so the video keeps the room. Tapping a breaking-news teaser also keeps the whole feed on breaking news.

Two Ad Formats: making the feed profitable without spending its trust

The two ad formats in the mako feed: a Bumper counting down to skip, the same Bumper once skipping is enabled, and a Native sponsored video with its call to action.
  1. 1

    A three-second lock

    The Bumper holds the feed for three seconds, then hands control back. Session data showed no meaningful drop in videos watched per session.

  2. 2

    Always obviously an ad

    Brand, a sponsored label, and a single honest call to action. The commercial boundary stays visible, which is what protects the trust the feed is built on.

How Readers Find It: the feed sitting inside mako.co.il

Two placements on mako.co.il: the homepage with the full-width Shorts carousel running across it, and the narrow two-card variant sitting beside a traditional article grid.
  1. 1

    A row, not a destination

    The feed lives inside the homepage readers already visit, and every card states its length up front so the format reads as quick rather than open-ended.

  2. 2

    Alive on arrival

    The first video autoplays muted right there in the row, so the component moves instead of sitting on the page as another block of thumbnails.

One Player, Every Breakpoint: V1 on desktop, narrow, and mobile web

The same V1 web player at three widths: a full desktop browser, a narrow desktop window, and mobile web inside Safari.
  1. 1

    The player never reflows

    The vertical video column keeps its proportions at every width. What changes around it is the page, not the thing people came to watch.

  2. 2

    Only the chrome adapts

    The site header collapses to a hamburger and the browser chrome changes, while the feed and its controls stay exactly where users learned them.

One Feed, Three Brands: mako, N12, and V1

The same player running in all three products side by side: mako with its yellow accent, N12 in red, and the feed-first V1 app.
  1. 1

    Only the brand layer changes

    Logo, accent color, and a few icons differ: mako's yellow, N12's and V1's red. Everything underneath is the same design.

  2. 2

    Same structure everywhere

    Identical layout, controls, and nav position across all three products, so both users and developers only have to learn it once.

Feature Deep-Dive

One Feature, Three Products

The player and feed were designed once and skinned three times. One spec drove the core interaction everywhere, so engineering built it once and each product only had to put its own brand on top.

Start / End
User action / choice
One design spec
One shared player and feed
mako app and web
N12 app and web
V1, feed-first app
3
products from one design: mako, N12, and V1.
Days
not weeks, to ship the shared feed to mako and N12.
Usability Testing

Testing the Feed With Real Users

I ran 12 usability tests with target users before launch. They loved the concept immediately, and their feedback directly shaped the breaking-news treatment and the playback controls.

  1. A Trusted Feed They'd Use

    Users loved staying updated this way, one calling it “the fun of social media on a news app I can trust”.

  2. Breaking News Needed Captions

    Some breaking-news videos weren't clear enough on mute, so captions went onto the roadmap for clarity.

  3. Easier Mute and Pause

    Users wanted faster control over sound and playback, so I made mute and tap-to-pause immediate and obvious.

  4. Separate Hard News From Casual

    Users wanted a clear line between serious news and lighter content, which shaped the Mivzakim treatment.

Impact

What Changed for the Business

Treating this as a trust product, not a video clone, paid off across every metric that mattered. Users came for the format and stayed for the source, engagement and retention rose, the two ad formats made the feed profitable in its first year, and the experience was strong enough to launch as its own app, V1.

+10M NIS
First-year revenue
+2M
Daily video views
+1M
V1 app downloads
Reflection

If I Have More Time...

With more time, I'd push personalization further. The research showed users want relevance without the algorithmic bubble they distrust, and that balance is hard to get right. I'd also test the two ad formats with more users earlier. They performed well, but earning trust while monetizing is a line I'd rather keep validating than assume.

Want to hear the longer version?

I'm happy to walk you through the research, the trade-offs,
and designing for three products.